Terms & Conditions

Effective Date: [Insert Date]
Welcome to FreightX! These Terms & Conditions govern your use of our website, mobile app, and freight services. By accessing or using any part of our platform, you agree to be bound by these terms.

1. Use of Our Services

FreightX provides freight forwarding, warehousing, 3PL fulfilment, and logistics services. Use of our services is subject to these terms, applicable laws, and any specific agreements made with you or your business.

You agree to:

• Provide accurate, up-to-date information

• Use our services for lawful purposes only

• Not attempt to disrupt or misuse our systems

2. Account Registration

You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

FreightX reserves the right to suspend or terminate accounts that violate our policies.

3. Quotes & Pricing

Quotes provided are estimates based on the information you supply. Final pricing may vary depending on weight, volume, destination, service requirements, or unforeseen circumstances.

Prices are subject to change without notice but will be communicated before service execution.

4. Payment Terms

All payments must be made in full before shipment unless otherwise agreed in writing. Late or failed payments may result in delays or cancellation of services.

We accept payment via secure online methods, bank transfer, or through the FreightX app.

5. Shipment Terms & Liability

• FreightX acts as an intermediary between the customer and carriers.

• Transit times are estimates and not guaranteed.

• We are not liable for delays due to customs, weather, strikes, or third-party actions.

• Liability for loss or damage is limited to the terms outlined in our shipping agreements and applicable laws.

For high-value shipments, additional insurance can be arranged upon request.

6. App Use

By downloading and using the FreightX app, you agree to:

• Allow necessary app permissions (e.g., notifications, location if enabled)

• Receive updates and service-related messages

• Not misuse or attempt to modify any app functionality

FreightX is not responsible for third-party data charges related to app usage.

7. Intellectual Property

All content on this website and app — including text, graphics, logos, software, and trademarks — is owned or licensed by FreightX and protected by copyright and intellectual property laws.

Unauthorized use or reproduction is prohibited.

8. Termination

We may suspend or terminate access to our services at any time for breach of terms, fraud, or misuse. You may also stop using our services at any time.

9. Limitation of Liability

To the fullest extent permitted by law, FreightX is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the courts of [Your Jurisdiction].

11. Changes to Terms

We may update these Terms occasionally. Continued use of our services after changes are posted means you accept the revised terms. The most current version will always be available on our website.

12. Contact Us

For questions or concerns regarding these Terms, please contact:

📧 Email: info@FreightX.com
📞 Phone: +44 20 3327 6700