TheFreightX (“us”, “we”, or “our”) provides freight, logistics, and related services through our website and mobile application (“Services”). By accessing or using our Services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, you should not use our Services.

1. Use of Our Services

By using our Services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

You agree to use our Services only for lawful purposes and in accordance with applicable laws and regulations. You must not misuse our platform or attempt to interfere with its proper functioning.

2. Information Provided by You

When using our Services, you may be required to provide certain information, including personal and business details.

You agree that all information provided is accurate, complete, and up to date. Providing false or misleading information may result in suspension or termination of your access to our Services.

3. Service Requests and Quotes

TheFreightX provides freight-related services based on the information submitted by users.

Any quotes provided are estimates and may vary depending on shipment details, changes in requirements, or external factors. You are responsible for ensuring that all shipment information is accurate.

We reserve the right to refuse or cancel any request at our discretion.

4. Payments and Charges

Where applicable, payments for services must be made in accordance with agreed terms.

Additional charges may apply for changes in shipment details, delays, customs duties, or other factors beyond our control. Failure to make payments may result in suspension of services.

5. Shipping and Delivery

Delivery times provided are estimates and may be affected by factors such as weather conditions, customs clearance, or third-party delays.

TheFreightX is not responsible for delays caused by events outside our control. Users must ensure that shipments comply with all applicable laws and regulations.

6. Prohibited Use

You agree not to use our Services for:

• Any unlawful or fraudulent purpose

• Shipping prohibited or restricted goods without proper authorization

• Interfering with the operation or security of our platform

We reserve the right to refuse service where misuse is suspected.

7. Intellectual Property

All content on our website and application, including text, logos, and design, is the property of TheFreightX and is protected by applicable intellectual property laws.

You may not copy, reproduce, or use our content without prior written permission.

8. Third-Party Services

Our Services may involve third-party providers, including carriers and logistics partners.

We are not responsible for the actions, services, or policies of third parties. We recommend reviewing their terms and conditions where applicable.

9. Limitation of Liability

While we make reasonable efforts to provide reliable Services, TheFreightX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.

We are not responsible for losses caused by delays, third-party actions, or circumstances beyond our control.

10. Suspension and Termination

We reserve the right to suspend or terminate access to our Services if:

• These Terms are violated

• False or misleading information is provided

• There is suspected misuse or unlawful activity

You may stop using our Services at any time.

11. Data Protection

Your use of our Services is also subject to our Privacy Policy. We process personal data in accordance with applicable data protection laws.

12. Changes to These Terms

TheFreightX reserves the right to amend these Terms & Conditions at any time. Updated terms will be posted on our platform.

You are advised to review these Terms periodically. Continued use of our Services constitutes acceptance of any changes.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Contact Us

TheFreightX
Unit 19, Heston Industrial Mall, Heston, TW5 0LD, United Kingdom
+44 7539826350
Support@thefreightx.co.uk

Disclaimer

While reasonable efforts have been made to ensure that the information on our platform is accurate, TheFreightX does not guarantee completeness or accuracy and shall not be liable for any loss or damage resulting from reliance on our Services or content.

© TheFreightX 2026. All rights reserved.